{ RAG / FIELD SERVICE }Live
FieldMind.
A RAG assistant that lets AC technicians snap a photo and get sorted data instantly — instead of escalating to senior staff.
// Overview
What we built
A retrieval-augmented chat app for AC service employees. Instead of spending time consulting senior technicians, a field employee sends a photo to the app and receives the relevant, sorted information back — cutting resolution time and freeing up senior staff.
// Specs
Key facts
Input
Photo + query from field technician
Engine
RAG over service knowledge base
Impact
Reduced escalation to senior staff
// Features
What it does
01
Photo-based query for field technicians
02
RAG retrieval over technical documentation
03
Sorted, relevant answers in real time
04
Reduced dependency on senior-staff time
05
Mobile-first workflow for on-site use
// Architecture
How it works
Flow
Technician Photo / Query
RAG Retriever
Knowledge Base
Response Ranking
Sorted Answer
Interested in
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